Returns & Exchanges Policy
At Fragrance Outlet, we want you to be completely satisfied with your signature scent. If you are not entirely happy with your purchase, we offer a hassle-free return process for unopened and unused products within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to start the process.
Pack with Care
Securely place the original, unopened fragrance bottle in its initial packaging to ensure it remains protected during transit.
Affix Shipping Label
Print the prepaid shipping label provided via email and attach it firmly to the outside of your return parcel.
Receive Your Refund
Once our quality control team inspects the returned item, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing